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The Hotel Istana Kuala Lumpur is a 23-storey 5-star international hotel with 516 rooms located in the heart of the Golden triangle business district of modern Kuala Lumpur. Hotel Istana not only offers a good locality in the heart of Kuala Lumpur, but also well-managed facilities and services that are coherent with a reputation of a 5-star property.

The hotel offers a number of services and amenities including:

• Babysitting service
• Business Centre
• Drug store
• Florist
• Ironing boards
• Laundry and valet
• Limousine service
• Medical service
• Prayer room/prayer mat
• Private offices for rental
• Shoe shine service
• Shopping arcade
• Wake-up calls
• Wheel chair (available upon request)

Each of the hotel's rooms and suits has the following features:

• Air-conditioning
• Amenities for guest comfort which include bathrobes, slippers and local newspaper
• Bath with separate shower
• Bathroom scales
• Complimentary coffee and tea-making facilities
• Direct-dial telephones with bathroom extension
• Electronic key card
• Electronic safe
• Full-length mirror
• Fully-stocked mini bar
• Radio with five channels and piped-in music with bedside controls
• Remote controlled color TV with in-house movies